This week we are back on track with my favorite book, “Heart of a Leader” and today we are starting out with, “Success is not forever and failure isn’t fatal” That quote was from Don Shula, former head coach for the Miami Dolphins. I remember this quote very well, because people that think they can keep doing the same thing year after year and expecting the same results are in for a rude awakening. I am always changing things, because I know that success this year doesn’t mean we will have the same success next year. Now, it also doesn’t mean you have to change everything, but maybe just refine what you have done in the past. Also, celebrate quickly and then move on, I had a boss with Walmart who would review our numbers at the end of the month and if they were good, he would count to 15, and then say OK, we celebrated, now let’s focus our energies on next month.
Next up, “In managing people it is easier to loosen up than tighten up” If your not sure how much direction people need to do a task, it’s always better to over supervise than under supervise in the beginning. Now think about that, isn’t it easier to start off tough and then be nice than start off nice and then get tough. Why? because if you find your people are better than you thought, and you loosen up, they will like you and respond in a positive way.
Last up is, “It’s more important as a manager to be respected than to be popular” Think back to a leader you had–a teacher, coach or boss who got great performance from you. More than likely that was a leader who combined tough and nice. You knew that person cared about you, but that he or she would not let up on you in the quest for excellence. Remember that a great leader will push you beyond your comfort zone in order to achieve excellence, you may not like what they ask of you, but you will remember them as a leader you respected!
Finally, please reply if you are enjoying this blog, I know I am enjoying writing it, and I hope I have helped some of you to become better leaders. Have a great week, and we will see you next Friday.